Creating Your bonusbear Account Takes Minutes
Fill in a few details, verify your identity, and your account is ready — then link your Touch 'n Go eWallet, Boost, or GrabPay to start moving funds without friction. Access to bonusbear is available where local law permits.
How the Registration Flow Works
When you open the registration form, you will be asked for a valid mobile number and an email address — both are used to secure your account with OTP verification. Once your basic details are in, a one-time code is sent to your phone; confirm it and your account is active. From there, the wallet
section lets you add a payment method straight away, so your first deposit via Touch 'n Go eWallet or Boost goes through without you needing to navigate elsewhere. Identity checks happen at the withdrawal stage: you will be prompted to submit a photo of your MyKad so the system can match your account name to
your registered payment details. Players in Kuala Lumpur and across Malaysia typically complete this in one session on mobile. Keep your login credentials private and enable the PIN lock if your device supports it — account security starts the moment you register.
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OTP Verification A one-time code sent to your registered mobile number confirms your identity at sign-up, keeping your account tied to a number only you control.
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Wallet Linking Connect Touch 'n Go eWallet, Boost or GrabPay right after registration so your first deposit clears without an extra setup step later.
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MyKad Identity Check Withdrawal requests trigger a document check — your MyKad photo must match the name on your registered payment account before funds are released.
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Account Support Access Once registered, you can reach our live chat from inside the account dashboard — no need to log out or open a separate channel.
Account
When you open the registration form, you will be asked for a valid mobile number and an email address — both are used to secure your account with OTP verification. Once your basic details are in, a one-time code is sent to your phone; confirm it and your account is active. From there, the wallet section lets you add a payment method straight away, so your first deposit via Touch 'n Go eWallet or Boost goes through without you needing to navigate elsewhere. Identity checks happen at the withdrawal stage: you will be prompted to submit a photo of your MyKad so the system can match your account name to your registered payment details.
Explore the LobbyYour details are encrypted for secure account access.
Where to Get Help With Your Registration
If anything stalls during sign-up — a code that doesn't arrive, a payment method that won't link, or a verification document flagged for quality — our support team can pick it up without you having to start over. Reach us through the channel that suits the moment: live chat for anything that needs a quick answer, email when you need to attach a document, and the help centre for step-by-step account processes.
Live Chat
Available from the account dashboard and from the registration page itself — type your issue and an agent picks it up directly. No ticket queue for account access problems.
Email Support
Send your MyKad image or a screenshot of the error to our support address. Email is the right channel when you need to attach documents for identity verification.
Help Centre
The help centre covers common registration blocks — OTP delays, wallet linking steps and account name mismatches — with written walkthroughs you can follow at your own pace.
Local Payment Methods We Support
After your account is created, the payment section shows every method available to you based on your region. Touch 'n Go eWallet, Boost, and GrabPay are the cashless rails most Malaysia account holders use — open the respective app, key in the amount, and confirm with your PIN. For bank transfers, FPX connects directly to Maybank2u, CIMB Clicks and other local banks, while DuitNow handles real-time transfers tied to your IC number or phone. All of these are set up inside your account wallet tab, and access depends on what local law permits in your area.
How We Protect Your Account
Registering with bonusbear means your data moves through SSL-encrypted connections from the first field you fill in. Beyond encryption, account safety relies on identity matching at multiple points — OTP at sign-up, document verification before withdrawals, and payment-name matching to prevent accounts from being funded by a third party. We do not store your full payment credentials on the platform; e-wallet authorisation happens inside your own app. If you suspect unauthorised access, our live chat can freeze account activity while an investigation runs.
Every page in the registration flow and account dashboard runs over SSL, so your personal details and session data are encrypted in transit from the moment you land.
MyKad matching at the withdrawal stage ensures that the account holder and the payment recipient are the same person — a basic safeguard that protects you, not just the platform.
Deposits via Touch 'n Go eWallet, Boost or GrabPay must originate from an account registered in your own name — third-party funding is not accepted on bonusbear.
We do not sell or share your personal details with third parties outside of verification partners. Account data is handled according to our privacy terms, available at the footer.
Questions About Signing Up for bonusbear
These are the questions we hear most from Malaysia players going through the registration process — covering verification steps, wallet setup and what happens if something goes wrong along the way.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.